Delete your Veloce account
This page lets any Veloce user (com.veloce.app on Google Play · com.shopveloce.app on the App Store · shopveloce.app) permanently delete their account and personal data — instantly when signed in, or from the web with an emailed verification code. No support ticket, no waiting period.
Sign in and the button below deletes your account and data in one tap. Not able to sign in? Use Option B — no app or password needed.
Enter the email address of your Veloce account. We email a 6-digit code; entering it here verifies you own the inbox and permanently erases the account.
What is deleted vs. retained
Deletion runs immediately when you confirm. Here is exactly what happens to each category of data:
| Data | Action | Detail |
|---|---|---|
| Profile (name, email, phone, avatar) | Deleted immediately | Removed immediately from the profiles table. |
| Saved US shipping address | Deleted immediately | Removed immediately. |
| Liked products / wishlist | Deleted immediately | All product_likes rows and liked_product_ids removed. |
| Marketing contact & preferences | Deleted immediately | marketing_contacts row removed; you will receive no further digests or promotions. |
| Push notification tokens (FCM / APNs / Web Push) | Deleted immediately | All push_subscriptions removed; no further notifications can be sent to your devices. |
| Google / Apple sign-in links and email sign-in codes | Deleted immediately | Your Supabase Auth user and identities are deleted; pending verification codes are purged. |
| Reviews you wrote, price alerts, saved cart, notifications, Haggle sessions | Deleted immediately | Removed immediately (ratings recalculate without them). |
| Stripe customer record | Deleted immediately | Deleted at Stripe; Stripe retains payment records as required by financial regulations. |
| Completed-order financial ledger | Retained · anonymized | Order number, items, amounts, dates, state and ZIP prefix are retained for US tax / accounting / fraud compliance (typically 7 years) with your name, email, phone and street address stripped and the user link removed. |
| Anonymous analytics events | Retained · anonymized | Any link to your account is removed; events keep only a random session id. |
Anonymized ledger records contain no name, email, phone or street address and cannot be linked back to you. Stripe retains payment records under its own obligations as a regulated payment processor. Backups are rotated within 30 days. Questions or a request we should handle manually: privacy@shopveloce.app or support@shopveloce.app, or write to Recoup Digital LLC (DBA “Veloce” / ShopVeloce.app), 30 N Gould St, Ste R, Sheridan, WY 82801, United States. See the Privacy Policy and Terms.